Overview
Work across: Microsoft Windows Server 2012R2 / 2016, Windows 10, Exchange Server, O365, Microsoft Active Directory, Group Policies, firewalls and antivirus software. Provide 2nd line desktop support.
Job Detail
IT Support Analyst
To support and solve issues for IT users
Touchscreen Talent
Staffordshire Telford
Full Time
About Touchscreen Talent
We form cost effective and meaningful Partnerships with organisations throughout England who seek to identify talent in the Technology and Leadership space. We take pride in working with Clients to identify and build the correct solution for their needs. We elicit their requirements, form an agreeable process and tailor a plan which meets the timescales, has the appropriate level of governance and ultimately embeds the natural steps to ensure a successfully executed campaign. We thoroughly select professionals and own a critical part of the selection process in order to help reduce the amount of time and hassle spent on this activity. We therefore save you money due to our results.
2nd Line Support Analyst
Shropshire
£24000 + Benefits
Working for a success, expanding, and leading company near Staffordshire / Shropshire, a new role exists for a technically capable IT Support Analyst. If you enjoy working on an Enterprise network and providing exceptional customer service and IT Support, this is a great job for you.
Operating in a small team, you will provide hands-on support across an array of technologies including Microsoft Windows Server 2012R2 / 2016, Windows 10, Exchange Server, O365, Microsoft Active Directory, Group Policies, firewalls and antivirus software. You will also have experience of backup software and have some general skills around TCP/IP, VLANs and networking.
As a varied role, you will assist user with their technical problems, help to evaluate route causes and get involved in project work. This is an ideal opportunity for someone in an advanced 1st line support role or someone who is doing 2nd line or desktop support. You will be confident trouble-shooting server and desktop issues, elements of IT security permission and rights, small amounts of network issues, imaging desktops and deploying software, backing up equipment and appreciating how an enterprise network communicates and the protocols it must follow.
Interested, get in touch for more details. APPLY NOW!