Job Detail

IT Client Support Engineer

Provide on-site customer support

Touchscreen Talent
100% Remote
Full Time
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Category : Remote Support Engineer Salary : £22,000 Experience(s) : 2 Year

Overview

Supporting customer onsite across the Midlands

About Touchscreen Talent

We form cost effective and meaningful Partnerships with organisations throughout England who seek to identify talent in the Technology and Leadership space. We take pride in working with Clients to identify and build the correct solution for their needs. We elicit their requirements, form an agreeable process and tailor a plan which meets the timescales, has the appropriate level of governance and ultimately embeds the natural steps to ensure a successfully executed campaign. We thoroughly select professionals and own a critical part of the selection process in order to help reduce the amount of time and hassle spent on this activity. We therefore save you money due to our results.

Remote & Midlands based

IT Client Support Engineer

£21,000 + bens

Must hold a full UK driving Licence and own a car

There’s a couple of areas of work that you’ve grown to love!

You love helping people, You love solving IT problems, You love seeing different people and enjoy driving to different sites to see people.

A new role is available with this Leading IT services company and MS Gold Partner. You will be responsible for solving a variety of IT issues on customer sites across the Midlands area with very occasional travel further afield.

The ideal candidate will have a solid background in network and server administration, Installation and support, with particular emphasis on excellent customer service skills and being able to provide a secure, high-performance, reliable service to sophisticated and demanding users.

Ideally, you will have accumulated a host of skills in areas such as:

  • Microsoft Windows Server 2003/2008/2008 R2
  • Microsoft Exchange Server 2003/2007/2010
  • Active Directory Configuration and Administration
  • Small Business Server 2003, 2008 & 2011
  • All Windows Desktop Operation Systems from XP to W8
  • Firewall Technologies and Configuration (ideally Watchguard or Cisco)
  • VPN Technologies
  • Trouble shooting and diagnostic experience via logs and reports
  • DHCP/DNS/WINS/TCPIP/GPO
  • Microsoft Office Applications 2003 to 2013

If you have secured any accreditation or formal training, that is going to be a distinct advantage.

This could include:

  • Educated to Microsoft MCSA/MCSE or equivalent accreditation
  • Citrix (ideally XenServer, XenApp or XenDesktop)
  • Hypervisor Technologies Hyper-V & VMware
  • Office 365
  • Microsoft Exchange 2013

This is a growing business so will appeal to someone who is eager to learn, flexible and customer focused.

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